eCommerce has seen tremendous growth in the past decade, more so in the past 3 years. A major catalyst to the growth of eCommerce has been the pandemic which significantly altered the shopping habits of people and helped them steer from an offline-first world to an online-first world. In UAE alone, eCommerce has developed by 23% in the year 2022 as per a joint report from the Dubai economy and Visa report.
The growth of eCommerce as a primary preference for online shopping can be attributed to the first-hand convenience it offers. Brands have become aware of the power eCommerce holds and have heavily invested in Omnichannel strategies that include key eCommerce platforms in their primary channels.